Kiosk and identity intake
Use face recognition for returning visitors, walk-in counters, secure premises, member services, or assisted self-service desks.
B2B service intake platform
One ticket system, customized for every sector.
Sell the same proven product to hospitals, campuses, factories, real estate groups, utilities, hospitality chains, enterprise teams, and public-service departments. Configure the labels, roles, workflows, documents, and escalation rules for each buyer.
Face-based identification
Voice or form intake
QR document upload
Audit-ready workflows
Service Resolution Board
Multi-location, multi-role case handling with live status history.
1,284Total cases
214New today
97Escalated
82%Closed on SLA
#CS-9042Patient billing document missingPendingUrgent
#CS-9041Campus maintenance requestIn reviewHigh
#CS-9040Factory safety observationResolvedMedium
#CS-9039Resident service complaintForwardedUrgent
#CS-9038Insurance claim support queryPendingMedium
12+high-fit B2B sectors
3ready role interfaces
30 minsecure upload expiry
100%status history trail
Core product
A reusable service desk for physical and digital operations.
The product is not limited to a government office. It is a configurable intake-to-resolution engine for any organization receiving complaints, requests, documents, visits, or escalations.
Voice and form tickets
Capture complaints, service requests, maintenance issues, claims, and feedback through live speech transcription or structured forms.
QR document collection
Let users upload ID proofs, invoices, photos, prescriptions, warranties, claim files, or evidence from their own phone.
Role-based dashboards
Configure first-line operators, supervisors, department heads, branch managers, auditors, or executive approvers.
Escalation workflows
Route cases by department, location, category, priority, SLA, approval level, or exception handling rules.
Audit and reporting
Every status change, document upload, remark, and decision is captured for compliance, accountability, and management review.
Product screens
Already built across intake, review, upload, and oversight.
Operator dashboardPrioritize, assign, resolve, or escalate cases.
Kiosk intakeRecognize returning users.
Mobile uploadCollect files through secure QR links.
Reusable workflow
Rename the actors, keep the engine.
For one sector the first-line role may be a PA. For another it may be a helpdesk agent, nurse desk, facility manager, claims handler, branch officer, or front-office executive.
Identify or register
Recognize a returning person, member, customer, employee, vendor, resident, or patient. New users can be registered quickly.
Create the case
Capture issue category, subject, description, voice transcript, location, priority, and supporting fields customized to the buyer.
Attach proof
Generate a QR code so the user can upload files from a mobile phone without sharing storage paths or admin access.
Resolve with audit
Operators act, supervisors review, decision-makers approve or reopen, and the full trail remains visible for accountability.
B2B target sectors
Where this product can be sold.
The strongest buyers are organizations with high request volume, physical visitors, document-heavy processes, multi-level approvals, SLA pressure, or compliance needs.
Healthcare and hospitals
Patient helpdesks, billing queries, complaint cells, insurance support, document collection, and department escalation.
Sell to: hospital chains, clinics, diagnostics networks, nursing homes.
Education and campuses
Student grievances, admissions support, hostel maintenance, fee queries, parent requests, and admin approvals.
Sell to: universities, schools, coaching chains, residential campuses.
Real estate and property
Resident complaints, maintenance tickets, visitor requests, society approvals, tenant documents, and facility SLAs.
Sell to: builders, property managers, gated communities, coworking operators.
Manufacturing and plants
Safety observations, machine maintenance, worker grievances, vendor entry, compliance files, and supervisor sign-offs.
Sell to: factories, industrial parks, warehouses, EPC companies.
Logistics and transport
Shipment issues, driver support, warehouse exceptions, POD uploads, damage claims, and operations escalation.
Sell to: 3PLs, courier networks, fleet operators, transport hubs.
Utilities and telecom
Service outage reports, connection requests, meter issues, field-team routing, ID proof collection, and closure audits.
Sell to: power, water, gas, broadband, cable, and telecom service providers.
Banking, NBFC and insurance
Branch service requests, claim documents, KYC support, dispute escalation, complaint handling, and approval trails.
Sell to: banks, NBFCs, insurers, microfinance, credit societies.
Hospitality and travel
Guest service tickets, housekeeping escalation, lost-and-found, event requests, travel support, and manager review.
Sell to: hotels, resorts, restaurants, airports, travel desks, event venues.
Retail chains and malls
Customer complaints, warranty support, store operations tickets, vendor issues, mall facility requests, and feedback loops.
Sell to: retail brands, malls, supermarkets, electronics chains, service centers.
Enterprise IT, HR and admin
Employee helpdesk, asset requests, HR cases, access approvals, facility issues, and cross-office service reporting.
Sell to: corporate offices, BPOs, IT companies, shared service centers.
Security and access operations
Visitor registration, incident reports, gate issues, shift handovers, investigation notes, and evidence uploads.
Sell to: security agencies, business parks, data centers, gated premises.
Public services and NGOs
Beneficiary grievances, field reports, scheme documents, case follow-ups, and multi-level review with transparency.
Sell to: municipal bodies, NGOs, foundations, service delivery agencies.
COO / Operations Head
CX Head
Facility Manager
IT Head
Compliance Officer
Branch Manager
Campus Administrator
Hospital Administrator
Plant Head
Property Manager
Service Delivery Head
Security and deployment
Enterprise-ready controls for regulated buyers.
The architecture supports privacy-conscious biometric matching, private storage, role-based access, upload expiry, and full case histories.
Next.js 14
React
Supabase PostgreSQL
RLS policies
Supabase Storage
face-api.js
Web Speech API
QR sessions
Embedding-only face data
Store mathematical face descriptors instead of raw face photos for privacy-sensitive deployments.
One-time upload links
Document sessions are random, single-use, and expire automatically after a configured time window.
Role-based access
Operators, supervisors, approvers, and admins see only the cases their role and location allow.
Status history and remarks
Each action is timestamped so management can audit delays, escalations, approvals, and final decisions.
How to package it
Sell it as a customized operational platform.
For each B2B prospect, keep the same engine but tailor the vocabulary, departments, forms, ticket statuses, reports, and escalation hierarchy. This makes the product feel made for their sector without rebuilding from scratch.
Starter deploymentSingle location, fixed workflows, kiosk plus operator dashboard.
Multi-branch deploymentMultiple locations, department routing, supervisor approvals, SLA reports.
Compliance deploymentStronger audit controls, private storage, custom roles, document-heavy case files.
Demo request
Turn this into a sector-specific sales demo.
Share the sector and buyer type. The demo can be framed around their vocabulary, workflow, documents, dashboards, and approval chain.